Customer Success Specialist (Social Media, Advertisement팀)
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11.05 13:48
Position Summary: Customer Success Specialist (Social Media, Advertisement팀)
근무지 - 말레이시아 Penang 지역
고객사 -글로벌 BPO기업
Penang Malaysia
지원 조건
영어 가능자
4년제 졸업 또는 2년제 졸업시 2년 이상 근무 경력 필수
Job Description- Customer Success Specialist ( TOP 외항사 Customer Service 업무)
업무 내용: 글로벌 소셜 미디어 플랫폼 광고 관련 문의 사항을 처리하는 고객센터 업무 (B2B 대상
60~70% chat/email/call (only outbound) )
The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.
The CSS will be the primary contact for customers using the client’s website shopping channel.
The CSS lives the values of our client which are: -
1. Responsibility: The CSS represents the client and is the face of the brand to the outside world.
2. Quality and a Passion for Excellence: We always want to shoot for the best possible result.
The CSS is expected to project a professional company image through various communication channels.
급여 및 혜택
급여 8500링깃 ~ 10000링깃 + KPI 보너스 ( 최대 400링깃)
2 years working VISA renewable
6 nights and 7 days hotel stay (4 star & above)
1 way flight ticket
Annual leaves – 10 days
Medical leaves – 14 days
Medical cover and group hospitalization insurance, medical card will be given.
근무시간
Mon-Sun, 7AM~11PM 사이에 9시간 근무( 주 5일 근무)
[정식 Singapore /Malaysia Agency 인가]
Singapore - SELPEO Recruitment Agency Pte Ltd (EA Licence No: 19C9845)
Malaysia - Agensi Pekerjaan SELPEO Recruitment (EA Licence No: JTKSM538C)
포지션의 지원을 원하시면, 아래 이메일로 문의 바랍니다.
Email 문의: [email protected]
website - www.selpeo.com
카카오톡/ 메신저 연락 가능합니다.
카카오톡 메신저 - https://pf.kakao.com/_qnuFC/chat
