Service Coordinator

Service Coordinator / Administration

• $65-$75,000 PA Typical earnings
• Secure global company
• Uniform provided. 
• Comprehensive ongoing training
• Company-sponsored external development courses

About Kaishan Compressors

Kaishan Compressors is a professional global air and gas compressor manufacturer with well over 60 years of history. 

The company’s main products consist of rotary screw air compressors, scroll compressors, vacuum, screw expanders, gas compressors and ancillary products for engineering and manufacturing industries. Our extensive range of compressors and other products are used in a wide variety of industries and applications.

With over 2,000 sales outlets globally, Kaishan’s products are also sold in more than 60 countries and regions worldwide, including Australia, New Zealand, China, United States, Canada, UAE, Germany, Japan, Korea and India.

Kaishan Australia is one of 74 group companies forming part of a global manufacturing company employing more than 5000 people in 18 countries.

About the role

Kaishan Compressors requires the services of an administrative person to coordinate the activities of our service department in our Brisbane office. Based in Wacol, Brisbane and servicing all of Qld (and NSW), this person may be currently employed in a similar role within industries such as automotive, forklift or similar machinery where ongoing servicing and maintenance of that equipment is required.  You would be a confident self-starter with the right attitude who is keen to learn, focused on delivering productive, quality service whilst working autonomously with minimal direct supervision.

Responsibilities

Providing best in class service and customer support by maintaining contact with our customer base in order to coordinate on-site service, repair and preventative maintenance, to ensure that customer equipment operates from "one service to the next" without fault. 

This will require the contacting of customers at scheduled times, raising jobs cards, answering customer calls, coordinating spare parts, ensuring all documentation is correct and accurate, preparing quotations and other general office duties as required. 

Qualifications

To be successful in the position, you would need to:

• Have good written and verbal communication skills.
• Proficient in using MS Office products.
• Experience in working in an office environment.
• Enjoy working with customers.
• Must have the right to work in Australia.

This is a great opportunity for an individual to expand their customer support experience within a growing, secure, global organisation.