Restaurant Manager

Skills and experience:

We are looking for a mature and experienced staff member who has a passion for hospitality and is able to professionally supervise, train and direct staff as well as be pro-active in the on-going direction of the business. 

• Be passionate about delivering great customer service 
• Desire to make an impact on customers and team member
• A can-do work ethic and the ability to take initiative on projects 
• Ability to lead, motivated, and build an efficient team in a fast pace environment 
• Strong leadership behaviours, approachability, and a reputation as role model 

Duties and responsibilities:

• Oversee the day-to-day operations of the restaurant, ensuring smooth functioning of the restaurant 
• Provide a positive dining experience for all customers
• Ensuring food is prepared, presented, and served to the highest standard
• Ordering of stock from various suppliers 
• Ensure compliance with health and safety regulations, food handing guidelines and licensing requirements
• Oversee the training and development of front of house staff
• Collaborate with the culinary team to develop menus 
• Updating menus and wine lists in conjunction with the chef and owner
• Recruit, hire, training and develop a high-performing team of employees 
• Conduct regular inspections to assess food quality, presentation
• Handling customer inquiries or complaints promptly and professionally
• Manage pricing strategies to maintain profitability while remaining competitive 
• Monitor sales and expenses to ensure financial targets are met

Requirements:

• Certificate in Hospitality Management is ideal
• Minimum 2 years’ experience in a similar role 
• Strong leadership and team management skills 
• Exceptional customer service and communication skills 
• Ability to thrive in a fast-paced environment